Customer Support, Call Centre and Financial Services - iSoftBet
FIRST CLASS SERVICE - Just a taster of our extensive menu of business services
Customer care is our mantra. And that starts with you. As our partner you’ll receive the dedicated services of a Personal Account Manager, who is fully trained to help you enhance your operational effectiveness and commercial performance.
Our players call centre offers operator branded multi-lingual telephone, email and fax support 24/7. While our live Chat facility, directly accessible from your website, enhances the acquisition of new players and ensures the loyalty of existing ones.
We offer extensive financial services to all our operators, reviewing and monitoring a variety of online activities. Our Payment Advisory Consultants advise on the whole spectrum of payment issues from the cashier, processing and payments to creating and facilitating the implementation of processing and payment models.
We work with ALL of the most trusted names in the industry, including Visa, MasterCard, Neosurf, MoneyBookers, ClickAndBuy, NETELLER, Envoy, Clik2Pay and many more. And all our payment models can be tailored to meet your specific fiscal requirements.
Our professional fraud and risk data analysts are an integral part of the Financial Service team. Dedicated to supervising merchant accounts and providing detailed transaction results, they are experienced in preventing unnecessary chargebacks to guarantee the maximum sales conversion.
iSoftBet offers you a complete hosting solution that spans everything, from establishing a new domain to delivering advanced, high performance interactive sites:
|- Domain name registration
- SEO services
- Geo-location filtering
- Secure transaction processing
- Banner advertisements and hosting
|- Content Management System
- DDoS prevention
- Anti-spyware digital signing
- Real time monitoring notification
- Complete traffic flow analysis